Privacy Policy for Windham Tech
Effective Date: May 6, 2026
Last Updated: May 6, 2026
At Windham Tech, we respect your privacy and are committed to protecting the personal data we collect from you through our website, our Facebook page, and our retail location in Windham, NY.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. This includes:
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Contact Information: Name, email address, phone number, and physical address (collected via service inquiries or web design contracts).
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Device Information: When you bring a device for repair, we may document the model, serial number, and technical status.
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Payment Information: For retail and service transactions, we collect payment details through secure third-party processors.
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Usage Data: Information about how you use our website (e.g., IP address, browser type) via cookies.
2. How We Use Your Information
We use your data to:
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Provide and manage repair services (iPhone, PC, etc.).
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Fulfill retail orders for hardware and components.
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Execute and maintain web design projects.
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Communicate regarding service updates or technical support.
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Comply with legal obligations or business safety.
3. Data Sharing and Third Parties
We do not sell your personal information. We only share data with trusted third parties necessary for business operations, such as:
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Service Providers: Hosting services for web design clients or payment processors.
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Legal Requirements: If required by law or to protect the safety of our shop and community.
4. Your Rights and Choices
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Opt-Out: You may opt-out of marketing communications at any time.
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Access & Deletion: You have the right to request a copy of the data we hold about you or request that we delete it (subject to legal record-keeping requirements).
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Global Privacy Control: Our website honors browser-level opt-out signals (GPC) in accordance with 2026 standards.
5. Security
While we implement industry-standard technical measures to protect your data, no method of transmission over the internet or physical storage is 100% secure. We prioritize the security of your devices and data during all repair and design processes.
6. Children’s Privacy (COPPA)
Our services are not directed to individuals under the age of 13. Windham Tech does not knowingly collect or solicit personal information from children under 13. In the event that we learn that we have inadvertently collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us immediately.
If you have questions about this policy or your data, please contact us at:
Windham Tech 5348 NY-23
Windham, NY 12496
